Shandong Haiyue Refrigeration Technology equipment Co., Ltd.

Shandong Haiyue Refrigeration Technology equipment Co., Ltd. ("we," "us," or "our") operates the website https://www.icehiyue.com/ (the "Site"). We are committed to protecting the privacy and security of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our Site:

• Personal Information: When you fill out the "Get an Offer," "Contact Us" forms, or contact us via email/WhatsApp, we collect your Name, Email Address, Phone Number, Country, and any other details you provide in your message.

• Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and browsing actions, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use Cookies and similar tracking technologies to enhance user experience.

2. How We Use Your Information

We use the collected information for the following B2B business purposes:

• To respond to your inquiries, provide equipment quotes, and fulfill your orders.

• To provide customer support and technical assistance for our ice machines.

• To improve our Website layout, product offerings, and user experience.

• To send you relevant industry news, product updates, or marketing communications (you may opt-out at any time).

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share information with trusted third-party logistics partners, shipping companies, and IT service providers who assist us in operating our business and delivering your ice machines.

• Legal Requirements: We may disclose your information if required by law, governmental request, or to protect the rights, property, and safety of our company, our customers, or others.

4. Data Security

We implement standard industry security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location (such as the EU or California), you may have the right to:

• Access the personal data we hold about you.

• Request the correction of inaccurate information.

• Request the deletion of your personal data.

• Opt-out of future marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Company: Shandong Haiyue Refrigeration Technology equipment Co., Ltd.

• Email: Ivycui@icehiyue.com

• Phone/WhatsApp: +86 15092432842 / +86 13853277706

• Website: https://www.icehiyue.com/